Smart Locator — Terms & Conditions

Effective Date: 06 January 2026

These Terms & Conditions ("Terms") govern your access to and use of the Smart Locator Address Verification Platform ("Service"), operated by sole proprietor Mr. Pankaj Singh Rawat ("Smart Locator", "we", "us", or "our"). By using the Service, you agree to comply with these Terms.

1. Description of Service

Smart Locator provides AI-assisted address verification, standardization, and correction using postal reference data and automated processing systems. The Service is intended to help improve delivery accuracy for e-commerce and logistics operations.

While we strive for accuracy, Smart Locator does not guarantee that all processed addresses will be complete, correct, or deliverable. Final delivery outcomes remain the sole responsibility of the merchant.

2. Account Plans, Credits & Usage

  1. Services may operate on a credit-based or subscription model.
  2. One credit is typically consumed per address processed.
  3. Credits are non-transferable and non-refundable, except where a verified system error occurs.
  4. Bulk submissions may be queued or rate-limited based on server capacity.
  5. Completed bulk output files are generally available for a limited period (usually 24 hours). Merchants are responsible for downloading and storing their data.

3. Shopify Billing

For Shopify merchants, all subscription charges and payments are processed securely through Shopify’s billing system. Smart Locator does not collect or store credit/debit card details.

4. Client Data Ownership & Rights

  1. You retain full ownership of all address and customer data you upload ("Client Data").
  2. You grant Smart Locator permission to process this data solely to deliver the Service.
  3. Smart Locator may analyse anonymized and aggregated usage patterns to improve system performance. Personally identifiable customer data is never sold or shared externally.
  4. You confirm that you have the legal right and necessary consent to submit such data.

5. Output Classification & Merchant Responsibility

Bulk verification results may be classified as:

Merchants must review all manually flagged records before shipment. Smart Locator is not responsible for delivery failures, RTO charges, logistics losses, or business impacts arising from address usage.

6. Service Availability

Service availability may occasionally be affected by maintenance, network issues, third-party service outages, or technical disruptions. We do not guarantee uninterrupted or error-free operation.

7. Limitation of Liability

To the maximum extent permitted by law, Smart Locator shall not be liable for:

Our total liability, if any, shall not exceed the amount paid by the merchant for the affected Service period.

8. Suspension or Termination

We reserve the right to suspend or terminate accounts for:

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Delhi, India.

10. Changes to Terms

We may update these Terms periodically. Continued use of the Service indicates acceptance of the updated Terms.

Contact Information

Smart Locator
Operated by: Mr. Pankaj Singh Rawat
Email: support@smartlocator.online
Phone: +91 9193246219
Address: 20, Sawan Park Extension, Ashok Vihar Phase 3, North West Delhi, Delhi – 110052, India